Privacy Policy
Indian-Properties Privacy Policy
Effective Date: 01/04/2026 | Operator: Indian Properties
1. Personal Data We Collect
We collect specific types of Personal Data to provide our Services:
A. Information Provided by You
- Personal Details: Name, contact information (addresses, e-mail, phone number), and login credentials.
- Property Details: Nature of property (commercial/residential), location landmarks, property profile (area, dimensions, road connectivity), photographs, pricing, and amenities.
- Identification Documents: Information for verification including Aadhaar, Voter ID, PAN, Passport, and property-specific documents like Utility Bills, Sales Deeds, and Property Tax documents.
- Payment Information: Payments are processed via 3rd-party interfaces. We do not store bank account numbers or credit/debit card details. We only receive transaction confirmation details.
- Communications: Records of calls, emails, and messages for feedback, support, or reports.
- Voice Recordings: If you use voiceovers for property listings/videos, we collect voice samples and recordings for playback processing.
B. Information Collected Automatically
- Usage Data: Search queries, intent capture, account settings, time spent on pages, and preference inferences.
- Technical Data: Hardware model, OS, IP address, unique device identifiers, advertising IDs, and network details.
- Location Data: Approximate location New Delhi/Delhi 110030 derived from IP address.
- Cookies: Use of web beacons and log files to support the continuity of your experience.
- App Permissions: Permissions for Camera, Location, Dialer, and Gallery (Photos/Videos).
2. How We Use Your Personal Data
- Connectivity: Establishing contact between buyers, tenants, owners, brokers, builders / developers, and banking agents.
- Visibility: Displaying your profile and property to relevant users.
- Voiceovers: Generating playbacks for video property listings.
- Marketing: Providing promotional materials, discounts, and offers via SMS, WhatsApp, and Email.
- Platform Improvement: Using YouTube API services to track video performance (play/pause/mute actions) to improve content delivery.
- Fraud Prevention: Identifying suspicious users, conducting due diligence, and government sanctions screening.
4. Data Storage and Protection
- Localization: Your data is stored and processed primarily in India.
- Security Standards: We implement physical, electronic, and procedural safeguards in compliance with Indian laws to prevent unauthorized access or destruction.
5. Data Retention
- We retain your data as long as necessary to provide Services.
- Even after account termination, we may retain information for legal compliance, fraud prevention, evidence in legal proceedings, and maintaining accurate financial records.
6. Your Rights
- Correction: Right to verify and update inaccurate data.
- Erasure: Right to request deletion of data, subject to legal retention requirements. Use the Account Deletion page at /account-deletion or contact support@indian-properties.com.
- Opt-out: You can opt-out of promotional communications, but we may still send non-promotional transactional messages.
7. Third-Party Links
- The Platform contains links to 3rd-party websites like Google. We are not responsible for their privacy practices. We recommend reviewing the Google Privacy Policy as we use their API services.
8. Children's Privacy
- The Platform is not intended for users under 18 years of age. Minors must use the platform only under parental supervision.
9. Grievance Redressal
In case of grievances, contact our Grievance Officer:
- Indian-Properties
- Address: GF 4, 672, Behind- MCD School, MG Road, Ghitorni, New Delhi, Delhi 110030
- Email: support@indian-properties.com